Privacy Policy

Introduction

At Fileconvertly ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our file conversion services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Files and Content

When you use our file conversion services, you may upload files to our platform. These files are processed solely for the purpose of conversion and are automatically deleted from our servers after processing is complete. We do not store, analyze, or access the content of your files beyond what is necessary for the conversion process.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device type and screen resolution

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, such as your chosen theme (dark or light mode). You can control cookie settings through your browser preferences.

Contact Information

If you contact us through our contact form or email, we collect the information you provide, such as your name, email address, and message content. This information is used solely to respond to your inquiry and provide customer support.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

To provide, maintain, and improve our file conversion services, including processing your files and delivering converted results.

Website Functionality

To ensure our website functions properly, remember your preferences, and provide a personalized user experience.

Communication

To respond to your inquiries, provide customer support, and send important service-related communications.

Analytics and Improvement

To analyze website usage patterns, identify areas for improvement, and enhance our services based on user behavior and feedback.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as hosting providers and analytics services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmissions
• Secure server infrastructure with regular security updates
• Automatic file deletion policies
• Access controls and authentication systems
• Regular security audits and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

File Data

Uploaded files are automatically deleted from our servers immediately after the conversion process is complete, typically within minutes of upload.

Usage Data

Website usage data and analytics information may be retained for up to 24 months to help us improve our services and understand user behavior patterns.

Contact Information

Information provided through contact forms or support requests is retained for as long as necessary to respond to your inquiry and provide ongoing support.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and correct your personal information. Since we do not store uploaded files or require user accounts, most interactions with our service do not involve long-term data storage.

Deletion

You may request deletion of any personal information we have collected about you, subject to legal and operational requirements.

Cookie Control

You can control cookie settings through your browser preferences and opt out of certain tracking technologies.

Communication Preferences

You can opt out of non-essential communications by contacting us directly.

International Data Transfers

Our services may involve the transfer of information to countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have about your privacy and data protection.